I Want a Refund
No problem! If you've changed your mind about paying for AdBlock, we're happy to help. We offer full refunds within 60 days of your payment.
If you're requesting a refund because you're seeing ads, please try the steps in this article first:
👉 Seeing unblocked ads? Start here!
⚠️ Please Don’t Dispute the Charge
Disputing the charge with PayPal or your credit card provider can delay your refund by freezing the funds. We’re always happy to work directly with you—just reach out!
🕵️ Make Sure It's Really AdBlock
Every week we receive hundreds of refund requests for ad blockers not made by us. Before contacting us:
Check your receipt for our website and email domain: getadblock.com
If you don't see getadblock.com, it's not our product.
This quick step can save you time and frustration.
How to Request a Refund
Email your receipt or a screenshot of the charge as it appears on your billing statement to:
📧 support@getadblock.com
What if I Paid More Than 60 Days Ago?
We’ll do our best to issue a full refund, depending on the situation.
⛔ If your payment was made over 4 months ago, unfortunately, we can’t provide a refund.
I Want to Cancel a Subscription (Recurring Payment)
If you’ve set up a recurring payment and want to cancel, there's a few ways to do it:
AdBlock Premium
Cancel directly via the account management page:
👉 Manage your AdBlock account
Paddle Payments
Cancel your subscription at:
đź”— https://paddle.net/
PayPal
Log in to your PayPal account.
Find AdBlock in the list.
Click on it, then click “Remove PayPal as payment method”.
Other Payment Methods
If you used a different payment method, email us at support@getadblock.com.
Be sure to include:
The email associated with your subscription
A copy of your receipt or a screenshot of the charge
We’ll take it from there.