I Want a Refund
No problem! If you've changed your mind about paying for AdBlock, we're happy to help. We offer full refunds within 60 days of your payment.
If you're requesting a refund because you're seeing ads, please try the steps in this article first:
👉 Seeing unblocked ads? Start here!
⚠️ Please Don’t Dispute the Charge
Disputing the charge with PayPal or your credit card provider can delay your refund by freezing the funds. We’re always happy to work directly with you—reach out!
🕵️ Make Sure It's Really AdBlock
Every week, we receive hundreds of refund requests for ad blockers not made by us. Before contacting us:
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Check your receipt for our website and email domain: http://getadblock.com
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If you don't see http://getadblock.com, then it's not our product.
This quick step can save you time and frustration.
How to Request a Refund
Email your receipt or a screenshot of the charge as it appears on your billing statement to:
📧 support@getadblock.com
Paid through Apple?
If you purchased through the Apple App Store, we're unable to process your refund — all transactions must be handled with Apple directly: Request a refund for an App Store or iTunes Store purchase.
Note that refunds for missed free trial cancellations are generally not approved. To avoid future charges, cancel at least 24 hours before the trial ends: Cancel a subscription from Apple.
I Want to Cancel a Subscription (Recurring Payment)
If you’ve set up a recurring payment and want to cancel, there are a few ways to do it.
All Subscriptions
Cancel directly via the account management page:
👉 Manage your AdBlock account
Or you can also cancel directly through the payment processor used:
Paddle
Cancel your subscription at:
🔗 https://paddle.net/
PayPal
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Log in to your PayPal account.
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Find AdBlock in the list.
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Click on it, then click “Remove PayPal as payment method”.
Apple
Cancel your subscription using the steps outlined here: Cancel a subscription from Apple.
Other Payment Methods
If you used a different payment method, email us at support@getadblock.com.
Be sure to include:
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The email associated with your subscription
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A copy of your receipt or a screenshot of the charge
We’ll take it from there.