To save you some looking around in our Help Center, here are answers to frequently asked questions about paying for AdBlock.
Your payment page makes it look like I have to pay for AdBlock. I thought AdBlock is free?
You opened a page that says AdBlock has been updated. Isn't that just a spammy ad for AdBlock?
I want to pay, I just can't right now. Can I still use AdBlock?
If I give you my credit card information, how do I know it's secure?
Can I pay in my local currency?
I paid for AdBlock. Are you going to charge me again?
I paid for AdBlock but nothing downloaded. Where can I install it?
I'm seeing your payment page every time I open my browser. What's up with that?
I have AdBlock Premium. How is it different from AdBlock?
Who am I paying when I pay for AdBlock?
How do I change the payment method for my subscription?
Your payment page makes it look like I have to pay for AdBlock. I thought AdBlock is free?
We encourage payment because we like to feed our families, but the vast majority of people use AdBlock for free. Just close the payment page by clicking the "x" on the tab if you prefer not to upgrade to Premium.
You opened a page that says AdBlock has been updated. Isn't that just a spammy ad for AdBlock?
More than half of our users don't pay anything for AdBlock. Many of them have even forgotten they have it. We show a page when we update the extension to remind you of the work we are doing and let you know about any new Premium features. Since payment isn't required, you're always welcome to close the update page without upgrading. We won't show you the page if you already pay for Premium and have it enabled in your extension.
I can't pay right now. Can I still use AdBlock?
Of course you can! The Premium upgrade is optional. If you'd prefer not to upgrade, simply dismiss the update page by clicking on the "x" on the tab.
You can still support our work by giving AdBlock a good review in your browser's extension store. You can also tell all your friends about AdBlock! There are a lot of copycats out there. Be sure to tell them to get it from our website, getadblock.com, so they get the right one. :)
I don't have a credit/debit card or PayPal account. Can I pay with cryptocurrency or a check?
We're very sorry but we do not accept payment by cryptocurrency, check, money order or transfer.
If I give you my credit card information, how do I know it's secure?
We don't store any of your credit card information on our servers. Our payments are handled by Paddle, PayPal and Stripe. Learn more about how these companies secure your personal information:
Can I pay in my local currency?
You can if your local currency is USD, EUR, GBP, AUD, CAD, CHF, JPY, RUB, or MXN. If your country (as set in your system or browser settings) matches a region for which a local currency is available, you will see it as an option on our payment page.
If your local currency isn't available, you can still pay in USD. Just use an online service to convert USD to your local currency. For example, try entering "convert 5 usd to rupees" in a Google or Bing search box.
How much does AdBlock cost?
We provide ad blocking for free. AdBlock Premium is available in our desktop extensions for Chrome, Firefox, and Edge: All about AdBlock Premium. You can find the price of Premium on our enrollment page: Upgrade your AdBlock.
I paid for AdBlock. Are you going to charge me again?
This question has a two-part answer.
Part 1: If you chose the recurring payment (subscription) option, we will automatically withdraw your payment on the next payment date until you tell us to stop. (We hope to provide a way to manage your AdBlock subscription yourself in the near future.)
Part 2: Our payment page opens every time AdBlock is installed. We don't have any way to associate an installation with a particular payment or user. Everybody sees that page, whether they have paid or not. (Learn more.) Feel free just to close the page if you don't want to pay again.
I paid for AdBlock but nothing downloaded. Where can I install it?
You can install AdBlock any time for free. Visit https://getadblock.com and click the GET ADBLOCK button. We have step-by-step installation instructions if you need them.
I paid for AdBlock. I got a new computer or my hard drive crashed and I lost all my software. Do I have to pay for AdBlock again?
Not at all! You may install AdBlock as often as you like on as many computers as you have without paying again. If you have a Premium subscription, you can enable it again using the steps here: Unlock AdBlock Premium.
I'm seeing your payment page every time I open my browser. What's up with that?
It shouldn't be happening. Please see this article for suggestions of what might be going wrong and what to do: Seeing AdBlock's payment page more than once or AdBlock settings are changing.
I paid for the AdBlock Premium upgrade. How is it different from AdBlock?
AdBlock Premium provides access to additional customization features in the AdBlock extension. It is only available in desktop versions for Chrome, Firefox, and Edge. Learn more: All about AdBlock Premium.
Who am I paying when I pay for AdBlock?
AdBlock is supported by a small team. You can see our smiling faces on our Contributors page.
How do I change the payment method for my subscription?
If you need to update your card information or change your payment method altogether, please contact us through a support ticket: Submit a request.