Are you seeing unblocked ads while using AdBlock? We've found that when ads aren't being blocked properly, these steps usually help:
Chrome, Firefox, Edge (desktop extension)
If you are using the AdBlock browser extension with Chrome, Firefox or Edge on a computer, the following steps should help:
Click on the AdBlock icon on your browser's toolbar. If you don't see it on your toolbar, make sure it's installed and pinned: Show the AdBlock icon in your browser toolbar .
Click on the gear icon on the pop-up menu.
Click on the Filter lists tab.
Make sure you are subscribed to our primary filter lists: EasyList and Anti-Circumvention filters
Make sure you are unsubscribed from the Acceptable Ads filter list.
Click the update now button to fetch updates to your filter lists.
After selecting the correct filter lists, be sure to reload any pages where you were previously seeing ads to ensure the change takes effect.
Safari (Mac)
Go to Safari > Settings > Extensions , find AdBlock, and check the box to enable it.
Go to Safari > Settings > Websites > Content Blockers and set "When visiting other websites" to On .
Go to Safari > Settings > Websites > AdBlock (under Extensions) and set "For other websites" to Allow .
Open AdBlock for Safari + VPN and go to Safari Blocking . Confirm that Block Ads is toggled ON (blue).
Safari (iPhone/iPad)
Open AdBlock for Safari + VPN .
Tap Safari Blocking and confirm Block Ads is toggled ON .
On your iOS device, go to Settings > Apps > Safari > Extensions > AdBlock .
Go to Allow Extension and toggle it on.
Scroll down to All Websites and select Allow .
Samsung Browser (Android)
Make sure your filter lists are up-to-date: How do I manually update my filter lists?
In the AdBlock for Samsung Browser app, go to Settings and make sure the "Allow some non-intrusive ads" option is toggled OFF.
If none of the steps above helped we recommend that you reach out to us: Submit a support request .
If you contact us, please include a screenshot of the ad(s) you are seeing. If you are using a computer, be sure to include the URL/address bar and the AdBlock icon on the browser toolbar in your shot. If you are using a mobile device, please open the AdBlock app and include a screenshot of the main entry screen.
Instructions for how to take a screenshot can be found here: How to provide a screenshot .
