AdBlock Help Center

AdBlock is crashing

Troubleshooting from the AdBlock menu

If the AdBlock extension is crashing and you can access the AdBlock pop-up menu, please try the following:

  1. Click the AdBlock icon on the browser toolbar and select the gear icon.

  2. Go to the Filter Lists page and disable your filter lists, then enable them again.

  3. Restart your browser.

If the crashing continues, try uninstalling AdBlock and then installing it again.

Additional Troubleshooting

If the steps above don't help, try the basic troubleshooting steps below. Perform each step in order, restarting your browser after each. Only move to the next step if the problem continues.

  1. Restart your computer.

  2. If necessary, update your browser to the latest version.

  3. Try disabling all of your extensions. (If that fixes the problem, one of your extensions is the troublemaker - disable them all, then re-enable them one at a time to find the culprit).

  4. Check for and uninstall any unfamiliar extensions.

  5. Try clearing your cache, cookies, and browsing data.

  6. Check for and remove malware.

  7. As a last resort, uninstall your browser. Be sure to delete your browsing data when prompted. Then reinstall your browser.

Warning: Uninstalling your browser will completely erase your bookmarks, saved passwords, extensions, and settings on your computer. Before you proceed, be sure to synchronize everything before reinstalling.